Application Overview


The Verizon FIOS TV application introduces a FiOS TV branded experience for Xbox One. Verizon is proud to offer FiOS TV subscribers a new option for viewing selected television channels within the home. The Verizon FiOS TV application can be downloaded on the Xbox One console which, when connected to a televison, enables subscribers to watch live TV streaming channels without having to pay for another set-top box. To use the application, you must have FiOS TV and a FiOS data connection.


Enjoy the flexibility and convenience of this alternative to a traditional set-top box to bring some of the great content found on FiOS TV channels to other rooms in your home. You can even use the Kinect sensor to interact with the application using audio and gesture controls. The Xbox One console uses Wi-Fi or Ethernet to connect to a router in the home. All communications between the BHR router and the Xbox One console will be secure and encrypted using device certificates.

FiOS Features


In-Home Live TV Streaming

It is easy to start watching live streaming television channels on your Xbox One console using your home network and your FiOS services. If you already subscribe to both FiOS TV service and FiOS internet service, simply select the channel offering you want to watch from the Verizon FiOS TV app, and the channel will start streaming. Do not forget, you must be subscribed to the selected channel on your FIOS TV channel package in order to enjoy it on your Xbox One console. To check your channel package subscription, go to www.verizon.com and log into "My Account". You can also add channels and/or upgrade your channel package from "My Account" or directly from your FiOS TV set-top box using your remote control.


Access to Live TV Listing Guide

Not sure exactly what you want to watch? Check out the TV listings on the Xbox One console. It shows the currently airing program as well as the next 3 upcoming programs for each available channel on the Xbox One console.


Filter/Sort, Search & Favorite Options

The Verizon FiOS TV app provides filter/sort options like Sports, Movies, TV shows, Kids and News to categorize the available live TV channels list according to your preferences. You can re-organize the TV listings guide by using the sort options to arrange available live TV channels by channel name or program name. You can access search through the Xbox One menu or from the FiOS TV app home page. A search keyword (for example CNN or Hobbit) will search and display all related content from available live TV channels and programs. You want to see a list of all channels you access frequently in one place? Try the Favorites feature on the Verizon FiOS TV app. You can now add a channel to your favorites list by pressing the "Favorites" icon from the list of options displayed while streaming any live TV channel. You can access the list of favorite channels saved from the FiOS app home page -> Favorites tab. You can visit the Verizon FiOS application home page by pressing the "X" button on the Xbox One controller.


Closed Captioning

Closed captioning is available for most programs on most channels. To turn closed captioning on, select the closed captioning icon from the list of options displayed at the bottom of the screen while streaming any live TV channel. You should start seeing closed captioning being displayed whenever it is available for the currently airing program. Also, you can turn off closed captioning options by accessing the same icon.


Parental Controls

Use your Xbox One console parental controls to manage the content that can be viewed using the Verizon FiOS TV App. Parental control options are located on the Xbox One console dashboard under the Settings app under Privacy & online safety. From there, you can restrict the content ratings that will be viewable on Xbox One console as well as on the FiOS TV app.


Audio Options

The Verizon FiOS TV application for Xbox One now provides SAP and DVS audio options for supported shows. To access these options, select the icon from the list of options displayed at the bottom of the screen while streaming any live TV Channel. You should start hearing the selected audio setting whenever it is available for the currently airing program.


Other Features

The Verizon FiOS TV application for Xbox One complies with and provides support for other legal and regulatory mandated functionality, such as the CALM Act and EAS support.

Buttons Description:

Select
Back/Previous Screen
Backspace text in search
Skip one page left
Skip one page right
Channel Down
Channel Up
Main Menu
Xbox Home Menu

You must have FiOS TV and FiOS Data accounts to access the Verizon FiOS app. To sign-up or deactivate your Verizon FiOS TV or data accounts, please visit www.verizon.com/home/fios or call Verizon customer care. The Xbox One console uses the FiOS foot print to verify account and device authorization in the background. You are not required to provide any account details to login to the app.

For feedback or assistance, please contact CEDeviceSupportList@one.verizon.com

For customer support, visit http://verizon.com/streamingsupport. Having problems viewing or hearing a particular channel or program? Try the following:


  1. Check that all cable connections between your Xbox One console and TV are properly seated.
  2. Check your audio connections and confirm that audio is working properly.
  3. Check that the Xbox One console is still connected to your FiOS home router, either wired or wireless. (You may need to reset your router or make sure all connections are properly seated).
  4. Make sure you are subscribed to the channel that you are trying to stream. Check your channel package. To Login to your account, please visit www.verizon.com/home/fios.