Once you have signed up for a CinemaNow account, all that’s left is to activate your Xbox One and you can start buying, renting and watching your favorite movies or TV.
To activate your Xbox One, navigate to My Library (Home > My Library) and select Activate. From here, you are presented with two options:
After that, you’re all set to start building your personal digital library. And if you ever want to deactivate your account, visit the Settings page ( > Settings).
Call the US support team at 844-8-CINEMA (844-824-6362)
Call the UK support team at +44 161 3940224
For more information, visit us at www.cinemanow.com/support
CinemaNow supports purchasing and playing UltraViolet (UV) content. UV titles purchased through the Xbox One app will synchronize with your linked UV account. You will not be able to purchase or play UV content if your UV account is not linked and active. To create or link an UltraViolet account with CinemaNow, visit www.cinemanow.com/myaccount
To learn more about UltraViolet, go to www.uvvu.com
If you encounter trouble with video playback, here are some common solutions:
Try restarting the video by backing out of playback and playing the video again. You will resume right where you left off.
Stop file transfers and audio/video streaming on other devices. Other computers or devices connected to and using your household Internet connection can reduce available broadband and negatively impact the quality video we are able to deliver.
Restart your Internet modem and router to ensure you have the best possible connection to your Internet Service Provider (ISP).
With regard to audio playback:
5.1-channel DTS Surround is offered only on select HD titles.
If you continue to encounter problems with our service and require customer support, please visit our support page:
www.cinemanow.com/support
If you’ve set Parental Controls on your Xbox One console, they also apply to the CinemaNow app. Parental Controls set on the CinemaNow website or on other CinemaNow compatible devices do not affect Parental Controls on the Xbox One.
For assistance with Xbox Parental Controls, please contact Xbox support at:
support.xbox.com