Crackle delivers full-length, uncut Hollywood movies and TV on demand. Watch hundreds of movies and thousands of TV episodes in the genres you love: action, comedy, crime, horror, thriller, and sci-fi.


To watch Crackle on your console, you need:
  • A Crackle account (you can create an account at the Crackle site)
  • An Xbox Live Gold Membership
  • At least 75 megabytes (MB) of available storage space


Contact Us

http://www.crackle.com/feedback/

  1. From Xbox Home, go to Apps and select Browse Apps.
  2. Browse or search for Crackle.
  3. Select Crackle to download the app. When the download is complete, the Crackle app automatically starts.

To start Crackle later, go to Apps and select Crackle.
You will be prompted to activate Crackle the first time you access an option that requires a Crackle user account, such as the Watchlist or History feature of the app.


To associate the Crackle app with your Crackle account:
  1. From Xbox Home, go to Video, then My Video Apps, and then Crackle.
  2. Navigate to my crackle.
  3. Select Sign In under my watchlist. A four-digit registration code will be displayed.
  4. From a web browser on your computer, go to the Crackle activation page. (Sign-in may be required.)
  5. Sign in with your Crackle account.
  6. Enter the activation code shown on your Xbox One console, and then select Activate. Your Xbox One console will be activated as a Crackle device.


Unlinking your Crackle account from Crackle Xbox One app:
  1. Sign in with your Crackle account on the Crackle site.
  2. Go to Profile, and select Manage Your Devices.
  3. Find Xbox One, and click DEACTIVATE button next to it.
  1. Go to Video and select Crackle.
  2. From the main hub, you can:
    • Watch one of the featured programs displayed in the center of the hub.
    • Navigate to movies, shows, and collections or browse to filter content by category.
  3. Select something that you want to watch, and then select Play.
Basic Controls
  1. Select
  2. Back
  3. Previous Page
  4. Next Page
  5. Main Menu
  6. Xbox Home Menu


Voice Commands
With Kinect voice recognition, you can control your Xbox One console. To use Kinect voice commands, start by saying the word “Xbox.”
After you say the word, “Xbox,” you can say any word or phrase that appears on the screen to open that item.

Gestures
ENGAGE: Raise hand upward, open palm facing forward. Enables user to move the cursor.

DISENGAGE: Drop one hand to stop using gesture.

SELECT: Push hand forward toward target and pull back to trigger actions.

MOVE: Close hand into fist and move along an axis to scroll a list, pan a canvas, or zoom in and out.
Sorry, Crackle isn’t available right now. Please try again later. For more information, go to www.xbox.com/status.

If you receive this error message when you use Crackle, it usually means the app server is busy at the moment. Wait for a while and retry to see if the problem is resolved.

If this does not resolve your problem, please contact Xbox Support.

Sorry, the video you’ve requested is no longer available. Go to Crackle or exit the application and try again.

If you receive this error message, it’s most likely that you’re requesting for a specific content to be played and that content may not be available at the moment. You can browse other content provided by Crackle or try again at a later time.

If this does not resolve your problem, please contact Xbox Support.