Help on
FXNOW
Description
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FXNOW gives you access to the biggest and best lineup of fearless original content, critically acclaimed dramas, hit comedies, blockbusters movies, and great acquired series within an Xbox experience that’s unmistakably FX. Access full episodes, movies and unique original content from 3 channels - FX, FXX, and FXM.
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Help on
Activating FXNOW with your TV Provider
Overview
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Every FXNOW user can stream a select set of episodes, select show performances and episode clips, exclusive cast & crew interviews, and special behind-the-scenes content. When you activate FXNOW through your participating TV provider, and based on your TV provider subscription, you can gain access to all full episodes and movies from FX, FXX and FXM.
It's easy to spot an episode that requires activation - simply look for a small "lock" symbol in the upper right-hand corner of any video thumbnail.
Activation Steps
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1. In FXNOW, browse to an episode with a lock symbol and attempt to play it OR browse to Settings, select "TV Provider" from the menu, then select "Activate"
2. Following the on-screen instructions, visit http://activate.fxnetworks.com/activate on your computer
3. Enter the code displayed on your TV
4. Select your TV provider
* If you provider is not supported, click on the "Don't See Your Provider" link to sign-up to receive alerts for when we make your provider available on FXNOW for Xbox One
5. Login with your TV provider credentials
6. After receiving a success message, go back to your TV and enjoy more full episodes in FXNOW
FAQ
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Q. Which episodes require me to login with my TV provider?
A. This varies but generally speaking, new episodes of all our returning series require activation. Episodes that do NOT require activation typically include first year series and repeat airings of returning shows (e.g. summer repeats).
Q. Why can't I watch locked episodes after 8 days like on FXNetworks.com?
A. The policy for episodes in our apps is that they're typically locked as long as we make them available during their initial run. That is, we don't unlock episodes after 8 days in FXNOW.
Q. How do I know if my TV provider supports FXNOW for Xbox One?
A. Visit us at http://fxnetworks.com/providers to see which devices are supported by your TV provider.
Error Messages
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We apologize, FX is not part of your current TV provider subscription.
You have logged in with your TV provider but do not have access to watch video content from FX channel. You can continue to browse the app and watch other content.
We apologize, FXX is not part of your current TV provider subscription.
You have logged in with your TV provider but do not have access to watch video content from FXX channel. You can continue to browse the app and watch other content.
We apologize, FXM is not part of your current TV provider subscription.
You have logged in with your TV provider but do not have access to watch video content from FXM channel. You can continue to browse the app and watch other content.
Due to your TV provider's parental restrictions this video is not available.
The selected content is blocked because of the parental control setting in your account with the TV provider.
Sorry, the item you're interested in is no longer available.
The selected content is no longer available in FXNOW catalogue.
FXNOW experienced a server error. Please try again later.
FXNOW is unable to reach the server. You should try again later.
Contact Us
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For more information, visit http://fxnetworks.com
For general customer support, email us at Support@FXNetworks.com
For closed captioning support, visit us at http://www.fxnetworks.com/closed-captioning