Amazon Instant Video offers two great ways to watch movies and TV shows instantly, anywhere. Join Prime Instant Video and get unlimited streaming of more than 15,000 movies and TV episodes. You can also watch any of the more than 59,000 titles you’ve bought or rented on the Amazon website or other devices.
Your LOVEFiLM Instant subscription is now Prime Instant Video.
Prime Instant Video includes the same movies and TV shows as you’ve enjoyed with LOVEFiLM Instant.
Here are some common troubleshooting tips:
If the video keeps pausing or is low quality, try restarting the video. You can resume where you left off.
Other computers and devices connected to your household Internet connection can reduce the available bandwidth for video streaming. Stop file transfers and audio/video streaming on other devices.
Try restarting your Internet modem or router to ensure you have the best possible connection to your Internet service provider (ISP).
If you’re having a problem with our Service and require customer support, please go to: www.amazon.co.uk/videohelp
Prime Instant Video members get unlimited streaming of more than 40,000 movies and TV episodes.
On your Xbox One console, you can watch all Prime Instant Video titles as well as any video you buy or rent on the Amazon website, Kindle Fire, or many other TVs and devices.
When you sign in, your Xbox One console will be registered to your Amazon account and you can watch Amazon titles.
To sign in, press the Menu button, and then select Sign in.
When you sign out, your Xbox One console will no longer be registered to your Amazon account and you can’t watch Amazon titles.
To sign out, press the Menu button, and then select Sign out.
If you’re having a problem with our service and require customer support, please go to:
www.amazon.co.uk/videohelp
If you have an idea for how to make our service better, please send an email to:
aiv-xboxone-feedback@amazon.co.uk
The Amazon Instant Video app for Xbox One is only available to people with Xbox Live Gold membership.
To upgrade your account, follow the instructions on your Xbox One console or contact Xbox support at http://www.xbox.com/support.
The Amazon Instant Video app features Dolby® Digital Plus 5.1 audio and is enabled by default.
If your Xbox One console isn't currently connected to an audio system that supports Dolby Digital Plus 5.1 audio, or if you're experiencing problems with sound, you can turn off this setting. On the Xbox One Home screen, go to Settings > Display & Sound > Digital Audio.
When playing a video, use these commands on your Xbox One Wireless Controller.
Show the player controls
Go back
Rewind
Fast forward
A history of your recently watched videos is saved. This enables you to quickly go back to a video that you watched.
To clear your Recently Watched list, go to Recently Watched, and then select Remove Recently Watched.
Any video you buy or rent on the Amazon website, Kindle Fire, or many other TVs and devices are added to Your Video Library.
Select the Your Video Library tile to start watching your movies and TV shows instantly.
Closed captions let you read the words spoken in a video. Videos with closed captions are indicated by the closed captions symbol. The text is usually in English, but other languages might be available.
To turn on or off closed captions, while watching a video, on the video player controls, select CC.
If you've set Parental Controls on your Xbox One console, they also apply to the Amazon Instant Video app.
For assistance with Xbox Parental Controls, please contact Xbox support at: http://support.xbox.com
When you find a movie or TV show you want to save for later, add it to Your Watchlist. It’s your custom list of videos chosen by the person who knows you best — you!
Your Watchlist is shared across all of your devices so you spend less time searching and more time watching.
Select the Your Watchlist tile to see videos you’ve added.
Amazon Instant Video Terms of Use:
www.amazon.com/instantvideo/terms
Amazon Instant Video knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. To read our privacy policy, please go to www.amazon.co.uk/privacy
Amazon Instant Video may include third party software in our applications. To find out more, please go to
www.amazon.com/instantvideo/ 3rdpartysoftware