What is PLUS7 and how does it work?


PLUS7 offers video streaming of full length episodes as seen on Seven, 7mate and other content partners – just hit the play button and you can watch high quality, full screen videos straightaway without having to wait for downloads.

What is streaming video and what are the requirements?

PLUS7 launches and plays your video through a process called streaming, making it easier for you because there is no waiting on downloads to get started.

Yahoo!7 TV streams high quality video for broadband internet users. You will need an internet connection with sufficient bandwidth. Videos stream at a minimum of 400Kbps and we automatically adjust your stream based on your bandwidth. For the smoothest playback experience, we recommend a bandwidth of 1500 Kbps or higher.

How much bandwidth will I use watching a clip on PLUS7?

Watching any streaming video content online will count towards your download limit if you have a metered ISP deal. This is activated when you press play and depends on how long you watch it for.

As we adjust the quality of our stream based on your bandwidth it is hard to give an exact figure but in general a 22 minute TV show will consume between 45 and 160 Megabytes, while a 42 minute TV show will consume between 90 and 370 Megabytes.

Why does the video stop and start?

If your network connection is not consistent, you may experience problems connecting - the video may pause occasionally while it fetches more of the show.

Video playback issues may occur due to the following reasons:


  • Low bandwidth connection (we recommend a bandwidth of 1500 Kbps or higher).
  • Poor internet connection at the time of viewing the video. On occasions internet connections can drop out or are overloaded due to high traffic. Speak with your ISP if you notice any ongoing issues.
  • Wireless internet connections can get interrupted resulting in playback issues (speak with your ISP if you have any ongoing issues).
  • If you are using Wi-Fi make sure you have a strong signal by moving as close to the access point as possible.

I have a fast broadband connection, why am I still having issues?

  • High rates of internet traffic can result in slowing down your connection.
  • Your proximity to telephone junctions/substations (for ADSL connections).
  • If you have multiple processes and computers using the same base connection (ie. modem/hub), this may slow your connection speed.
  • Wireless internet connections can still experience interference resulting in playback issues.

I am having issues watching video via my wireless internet connection.

If you're watching video via a wireless connection to your modem/router at home, you may experience a buffered (staggering) signal for the first few minutes. This will resolve to a smooth reception unless the signal strength is too weak to receive the video stream. If you're not close enough to the modem, the transmission can be interrupted by walls, closed doors etc.


Why are the ads louder than the TV Show?

Ads can sound louder than the TV show content. This is dependent on how the original content has been encoded (digitized) for the internet. Each partner or advertising client may encode to different audio levels. We do our best to normalize these during playback, however, you may noticed the ad audio levels are higher.

Why do I keep getting a message saying "this clip is not available in my area?"

PLUS7 is a video streaming service for Australian residents only. We do not have international streaming rights for our content. If you are viewing the content in another country or have an IP address that is not an Australian IP address, you will be served a notice to say "this clip is not available in your area".

Why are some shows not available on this PLUS7 App?

Unfortunately we do not have the rights to put some of our shows that are available on the website on this App. We are working on it!


How long are episodes available to view?

What we upload and how long the videos are available on PLUS7 depends on streaming clearances granted by our content partners. We will provide fair warning when clips are about to expire.

Why is there advertising on the site?

This service is supported by video and online banner advertising so you access it for free.

Please check our FAQs for help at yahoo7.com.au/plus7 or contact us via the red Feedback tab on the website.